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 What is the turnaround time? The turnaround depends on 3 factors:
1.) Whether you use normal service or express service
2.) The medium of the painting
3.) The size of the painting
Normal Service:
8-12 weeks until the painting is ready
Express Service:
If you are in a hurry to get your painting from photo, please choose express painting service (after checking out, just before you press the PayPal button). For an additional 15%, we can handle your order as top priority and start painting it right away.
30 day turnaround
If you want your painted portrait to be modified, it will take another 7 days approximately. This time doesn't take into consideration the time we wait for the customer to approve his painting.
When sending us the photos via regular mail, all the time frame described above starts from the day we receive your photos.
Can I preview my painting before receiving it?
Yes. Once the painting from your photo is ready, we will contact you for you to review it online. Most of our customers are happy with their first preview. However, if you feel that any modifications should be made, we receive your feedback, make the requested modifications and send it back to you for confirmation. Only then, the custom painting is sent to you.
Can you combine /images from more than one photograph into a single painting?
Yes, we can! You can send several photographs and have people from them placed together into a single painting. Simply give us detailed instructions when placing your order. You can send us up to 3 different photos in 1 order (using reference photo 1 and 2), and in the comments box, tell us how you want us to combine these photos into one painting. We don't charge extra for this service.
What mediums of paintings can I order?
We can turn your photo into oil paintings, charcoal, watercolor, pastel, pen & ink, and colored pencil paintings.
Our talented artists are very professional in all the above types of paintings.
How much does a painting from photo cost?
One of the main goals of Sentimental Portraits is to make painted portraits affordable for as many people as we can. All our work is 100% hand-made and is done by top artists.
For a complete price comparison table please click here .
Pay attention: When placing your order, you have to pay only 50% of the price!
What methods of payment do you accept?
1.) PayPal - you can pay using your credit or debit card, or using your PayPal account.
2.) Mail a check (but will need to allow time for check to clear before the clock starts)
Note: You don't need to have a PayPal account in order to complete the payment. When you get to PayPal website, simply click on the line that says: "Don't have a PayPal account? Click here". You will only be asked for your credit-card details and contact details, and will not have to open a PayPal account.
Which currencies do you accept?
We accept US dollars.
Which photos can I turn into painted portraits?
Basically, if our artists can clearly see the details of your photo, we can make a painted portrait from it. Still, from our experience, we recommend to pay attention to:
- Send photos that flatters to the photographed person. If you don't like the way you look in the photo, if you think that your smile doesn't look real, or your nose looks too big, try to pick another photo. Don't expect the artists to make the person look much better than he looks like in the photo.
- Try to send photos with the highest resolution. If your photo is less than 100 KB size, its resolution may be too low, and our artists may have difficulties to make a good painting from photo that shows all the details.
- Pay attention to the background. Sometimes, you have a beautiful photo of your little boy for example, but in the background, there are many irrelevant items that will fill the painted portrait with unnecessary items. In such a case, you can tell our artists to use a one color background of any color you choose. Just mention it in the comments box, right after you upload the photo.
I can't decide which photo to send. Can you give me examples of what your customers wants to turn from photo to painting?
The most common subjects for photo to painting artworks are:
- Couple portrait - photos from weddings, honeymoons, travel ,or any other moment that a couple wants to cherish. Sometimes, one of the couple buys it as a surprise gift to the other one. Sometimes, a couple gets a painting as a present for their wedding, or for their 50 anniversary. You can just imagine the reaction of the one who gets such a special personal gift.....
- Child / baby portrait - Surprise someone with a painting from photo of his grandchild. Friends of yours celebrate their little boy's birthday - surprise them with their child painting so they will have an ever lasting memory of him at that age.
- Family painted portrait- Family oil portraits are a beautiful present. A painted portrait of your old parents, a painting from photo of your whole family together, you and your kids etc.
- Friends - You want to buy your friend a present which is personal and which will always remind him of your good friendship, find a photo of the 2 of you from a trip or a party, or any special moment that both of you would like to cherish.
- Pet portrait - Your beloved dog, cat, horse.... The photo can be of both of you in it, or only your pet. A pet portrait can be a very unique gift for the pet lover.
- Scenery - Instead of buying a painting of scenery which means nothing to you, why won't you choose a beautiful scenery photo from one of your trips, and hang it on the wall, for always to remember. You can buy it for yourself, or as a present to someone that loves this scenery just as you do.
There are many other examples of photo to painting ideas: A painting of the house in which they grew up, their first car etc. Any photo that you love for yourself or as a special gift for your loved ones, we will be happy to turn into a painting.
What format should my photo be?
You may send your picture in .jpeg, .gif, .bmp, or .tiff. We suggest sending the highest resolution and quality photo available, no matter how big the file is. The better the image is, the better will the artist be able to create your painting.
Can I ask a special request from the artist?
When you place your order, just after uploading your photos, there will be a special instructions text box where you will be able to explain what your special request is. We can do "magics" with your original photos: we can add figures from different photos into one painting, we can change the background, eliminate figures and objects, create color paintings from black and white photos and even paint from damaged or old photos.
How will my painting be packed for shipment?
You will receive your painting rolled inside an art tube.
I'm nervous about online shopping. How am I protected from any type of fraud?
Shopping at Sentimental Portraits is 100% safe. All the payment process is done by PayPal, which is known by its top security and anti fraud systems. None of your credit-card details are given to us. The only place you enter this information is in PayPal web-site.
I only have hardcopy photographs. What should I do?
You may send your hardcopy photographs to:
Sentimental Portraits
107 W. South Main Street
Box 96
Waxhaw, NC 28173
USA
Please add an email address to the letter, so we can get in touch with you after receiving the photos.
I have a website. How can I become an affiliate of Sentimental Portraits?
Sentimental Portraits promotes partnerships and provides various ways to enable it. Large percentage of our orders come from our Long term relationship partners. Therefore, we are doing everything possible to ensure giving our partners high quality product and a great service.
Who is a Sentimental Portraits partner?
A Sentimental
Portraits partner is anyone who has his own customers that are interested in turning their photos into paintings. Among our partners are: photographers, wedding studios, photo processing labs, gift shops, framing stores, memorial foundations and Art galleries.
How does it work?
There are a few ways for you to cooperate with us:
1. You can refer your customers to Sentimental Portraits website and get a commission for each order they make.
2. You can get an account at Sentimental Portraits and be able to independently place orders for your customers. You will pay a discounted price for all those orders.
What is the partner commission?
The partner will get a 20% discount (if he orders himself) or a 20% commission for a customer that was referred by him.
Can a partner order a sample?
Yes. Our sample policy is that the partner orders the first painting and pays the full price. After establishing partnership relationship, we will refund the partner for 100% of the sample price. (the partner will get the refund after ordering only 3 paintings)
Customer service?
Sentimental Portraits puts the customers service at the center of its business. We modify each painting as many times as the customer requests. We are flexible for any customer's demand.
Why choose us?
1. High quality paintings
2. The most competitive prices in the industry.
3. Great customers service (please look at the testimonials in our website)
4. Taking care of all order process instead of the partner.
5. We offer the partner to put his own logo and details on each painting
Sentimental Portraits will be happy to become your loyal partner.
for more details information please fill the following form and we will get back to you.
Partners Application Form
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